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Global Human Resources Development

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Fostering an MOL Group that Allows Diversified Personnel to Play Active Roles with a Sense of Unity


Personnel System

To strengthen and concentrate the MOL Group's comprehensive efforts, from an early stage, we have pushed forward with group-wide initiatives to develop independent-spirited personnel who are committed to acting with a sense of ownership and playing an active role in global markets. We will further enhance our human resources development, aiming to create a vibrant, innovative organization powered by a diverse and dynamic workforce.

Personnel System

MOL is strengthening its personnel system and moving ahead to create an environment that allows diverse personnel to play active roles with a sense of unity.

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MOL Global Management College (MGMC)

MOL launched MGMC in FY2014 with the objectives of improving diversity management skills in our cross-cultural working environment and cultivating the next-generation of "One MOL global executives." FY2017 marks the fourth session of the program. Every year, participants from all over the world are invited to Japan. The participants not only learn personal empowerment, organizational management, and leadership in today's global business environment, but also review their own careers from the standpoint of "MOL CHART." In addition, they form teams of several members each to research and deliberate group-wide issues and determine how to move forward. On the final day, they present their ideas to MOL top executives.

Spirited debate among team membersSpirited debate among team members

Spirited debate among team members

Presentations on the final dayPresentations on the final day

Presentations on the final day

Speaking out: MGMC Graduates in London

Talk by MGMC Graduates in London

Matthew Richardson
What I learnt was so great. It is like a mini MBA, and still make effective use not only of techniques such as how to make a presentation, but also significance of leading the organization. It is a great treasure to discuss issues with MOL colleagues and make the presentation. We held many discussions about MOL CHART, which expresses MOL's core values. Each word in CHART is a basic concept that everyone can understand, and I use it as a tool to make decisions and lead the team.

Gavin Stevens
I learned a lot, but I want more MOL Group colleagues to learn details about the program. I hope what each of them learned will be incorporated into the evaluation system.

Munawar Fakhri
MGMC was very fruitful. Members of our team have various backgrounds, so the workshop-create one thing as a team-was a very good lesson, though we had disagreements with each other. I believe teamwork is very important in working at MOL, because we have many opportunities to do business across positions and borders. Since unexpected matters sometimes occur when doing business, I am facing new challenges every day.

Yuta Ito
I worked at the Head Office in Tokyo when I took part in MGMC. At first, I did not feel confident about holding discussions and making presentations in English, but over the course of the program, I was able to enjoy it. MGMC also gave me lots of time to understand MOL CHART, which has not fully penetrated the organization, so I will continually share it with my colleagues.


From left: Yuta Ito, Munawar Fakhri, Gavin Stevens, Matthew Richardson

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Training to Enhance Frontline Capabilities

To raise our group-wide safety consciousness, it is important for all executives and employees, including those who work on land, to go on-site aboard vessels and learn to understand and appreciate vessels and their role in our business. We present various programs intended to strengthen bottomup management in our human resources development. This fiscal year, 26 new land-based MOL employees spent seven working days training at seven agencies all over Japan.
Along with observations of loading/unloading operations and vessels, they visited customers' plants and logistics centers, and gained firsthand experience in ensuring safe operation throughout the supply chain.

Feedback from New Employees Who Participated


A view of operations from inside the gantry crane

I visited Tokyo International Container Terminal, which is managed and operated by Utoc Corporation. During the visit, I was impressed with the operation of the 51m-high gantry crane, and actually went inside it. If the part that holds the container is even a few centimeters out of alignment, it could tear a hole in the container, or even cause the crane to collapse. This operation requires a great degree of precision.
It was miraculous to look through the glass floor of the cab and watch the container being moved around with the meticulous operation of a steering wheel.

Emika Hatasaki
MOL Information Systems, Ltd.


Port call by an LNG carrier

I had the chance to visit various vessels at the Port of Nagoya as part of my agency training program. It was also a good experience to visit the fully automated terminal, but during the training program, I was especially impressed when I went aboard a tugboat and watched it assist the arrival and departure of an LNG carrier. I had a close-up look at the important role a tugboat plays in on-site operations. I do my best to give the optimal instructions as an operator while thinking from the vessel's viewpoint.

Hidetoshi Takano
Tanker Division, Crude Oil Tanker Group

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Global Human Resources Meeting

Since December 2014, we have held a regular global human resources meeting to share information on local situations, problems, and issues through global human resources networks with overseas major subsidiaries, and to support local recruitment and human resources development.

Comments from the Participants
The main target of global human resources meeting is to train global leaders who can create new value in changing global markets. We discussed MOL CHART, which expresses MOL Group's core value, and exchanged information about training programs held locally.
We will work to ensure suitable assignment of personnel and support training by clearly evaluating our core personnel around the world, while developing succession plans for major positions. In adiition, we continue to support and expand personnel exchanges among subsidiaries, which are already under way locally, and opportunity for overseas branch staffs to work at the Tokyo Head Office.

Miwako Ando
General Manager of Human Resources Development Division

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Onboard Training Programs

We provide onboard training programs aimed at helping young employees deepen their knowledge of vessels and operations through hands-on experience and further increase their consciousness of safe operation. At the same time, the programs are intended to foster an awareness of working at a global company through communication with crewmembers of many different nationalities.

Comments from the Participants

"While rocking, crewmembers operate specialized equipment and machinery, work in high places, and handle heavy loads." "Sometimes they work on extremely hot days, extremely cold days, in thunderstorms, heavy rain or snowfall." "The temperature in the engine room will be amazingly high while under way around the Equator." Every crewmember's concentration and patience, as well as close teamwork, are essential when it comes to safe and stable cargo transport. This idea was embedded deeply in my mind after I went on a vessel that was in operation and saw it all with my own eyes. I was able to accumulate knowledge about ship operation, loading/unloading, and maintenance work. And I got a sense of the crewmembers' professionalism by staying with them for several weeks, and coming to appreciate their extraordinary efforts through firsthand experience. This was one of my most valuable experiences.

I'm currently studying specifications, equipment and machinery, and the organizational structure for manning in the business division. Every day I recall "the vessel" I experienced with my five senses through the training program.

Azusa Nakajima (right)
Offshore & LNG Project Division,
Offshore Business Group B

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