Top Page > Privacy Policy

Privacy Policy

Date of Enactment:2005/3/25
Date of Revision:2024/5/1

Mitsui O.S.K. Lines, Ltd.
Representative Director, President: Takeshi Hashimoto

We recognize the importance of personal information in the advanced information-communication society and strongly believe that it is our social responsibility to manage such information appropriately.
In order to protect personal information (*1) as appropriately with regards to the characteristics of our business as an international transportation company and the characteristics of personal information handled, we shall comply with laws, regulations, and other rules concerning the protection of personal information, establish a personal information protection system, and establish the following Privacy Policy. All of our executives and employees shall comply with this policy when handling and managing personal information.

Purpose of Use of Personal Information

Unless otherwise notified, we will handle acquired personal information to the extent necessary to achieve the following purposes of use in connection with our businesses.

Disclosure, Correction, Deletion, Suspension of Use, etc. of Retained Personal Data

In accordance with the Personal Information Protection Law, the data holder will have the following rights with respect to your retained personal data.

The data holder has the right to exercise their rights following the writing below under "Contact for Personal Information"
After confirming that the request is made by the data holder, we will respond to the request without delay in accordance with legislation. However, we may not be able to respond to the request if it does not meet the requirements of the Personal Information Protection Law, or if it falls under any of the exemptions provided by legislation.

Policy on Joint use of Personal Data

Contact for Personal Information

If you would like to request the notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, suspension of provision to a third party, or disclosure of records of provision to a third party pertaining to personal data (hereinafter collectively referred to as "Request for Disclosure, etc.") regarding personal data held by us, or if you would like to make a complaint regarding the handling of personal data, please contact the following address.

Mitsui O.S.K. Lines, Ltd.
Head Office:1-1 Toranomon 2-chome, Minato-ku, Tokyo 105-8688, Japan
Personal Information Protection Contact, Regal Division

If you contact us by postal mail, please send a letter stating that you wish to make a request for disclosure, etc., or a complaint, etc., and your contact information, together with a self-addressed envelope (with the name and address of the person who wishes to make the request, and a return stamp (84 yen) affixed) to the above address. We will send a copy of the request form and other documents to the address you provided.

If you are inquiring by e-mail, please send an e-mail message to the above e-mail address stating that you wish to make a request for disclosure, etc. or a complaint, etc. and your contact information.

Please note that a fee of 1,000 yen (excluding consumption tax) may be charged depending on the details of the procedure.