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Safety Operation Supporting Center


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24/7/365 Support from the Safety Operation Supporting Center (SOSC)

Strong Determination to Safe Operation

Four serious marine incidents occurred in 2006. After those incidents, MOL thoroughly investigated the causes, and in 2007, we established the SOSC, with the motto "Never let the captain get isolated." MOL Group executives and employees, working together, took the lessons learned from those incidents to heart, and developed measures that will help us "forge ahead to become the world leader in safe operation."

Various Risks Surrounding Vessels

MOL Group vessels navigate oceans all over the world. Not only in bad weather situations such as winter storms, hurricanes and typhoons, and frozen river ports, but also in places like the Middle East and Ukraine, where political situations can be volatile, we must always be ready to take appropriate measures. We also go where there is a risk of piracy. In other words, we must appropriately address myriad situations on a daily basis.

Global warming is upon us, and that serves to increase the power of tropical depressions - winds are stronger and accompanying rains are fiercer, so the linkage between vessels and shore becomes even more important. In addition, ship-to-shore cooperation becomes more crucial as deteriorating international conditions require greater preparation against possible pirate or terrorist attacks.

Our SOSC grasps these risks in real time, confirming that communication among vessels, ship management companies, marine technical teams, and personnel responsible for vessel operation is clear and constant. The SOSC’s motto is "Never let the captain get isolated," and its initiatives are built on that premise. There are always two people on watch at the SOSC, one of whom must have experience as a captain of a vessel. Information on weather, reports from overseas media, and other things that might have something to bear on vessels underway is gathered. Thus, the SOSC is always ready to offer timely information and advice, and help prevent serious accidents before they happen.

MAP Piracy Ebola political instability Experimental missile launches Sea ice/Icebergs Hurricanes Stormy weather winter storms Stormy weather by seasonal winds Frozen river port Cyclone Earthquake/Tsunami Typhoons


(Strait of Malacca-Singapore, Gulf of Aden off Somalia/Indian Ocean, Gulf of Guinea off West Africa)
Give advice to vessels in areas where piracy occurs, not to close to piracy within 100 miles


(Western Africa)

political instability

(Ukraine, Middle East, etc.)

Experimental missile launches

(North Korea, India)

Sea ice/Icebergs

(Around Newfoundland/Okhotsk Sea)


(Northeast Pacific Ocean/Atlantic Ocean)
Find an evacuation route based on the hurricane course and vessel movement.

Stormy weather

(All sea areas)

winter storms

(High latitude sea areas such as North Pacific Ocean and North Atlantic Ocean)

Stormy weather by seasonal winds

(Indian Ocean/South China Sea)

Frozen river port

(Great Lakes, Baltic Sea, Yamal, Nakhodka)


(Indian Ocean/South Pacific Ocean)
Find evacuation route based on cyclone course and vessel movement.


(all sea areas)
Alert vessels for evacuation as needed based on tsunami forecasts following earthquakes.


(Northwest Pacific Ocean)
Find evacuation route based on typhoon course and vessel movement.

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0:00 Broadcast information on typhoon information to vessels in harbors/ports and under way. 12:00 Broadcast information on typhoon information to vessels in harbors/ports and under way.

Gathering information
(Overseas media, or international information agencies(*2), Maritime security information companies on piracies, etc.)

(*2) International information agencies: IMB Piracy Reporting Centre, UKMTO (UK Marine Trade Operations), NATO (North Atlantic Treaty Organization)

Video conference with Weathernews. Confirming the conditions surrounding vessels that might need warnings.
1:00 13:00  
2:00 14:00  
3:00 15:00 Broadcast information on rough weather areas around the world as well as coastal storm areas.
4:00 16:00  
5:00 17:00  
6:00 18:00 Broadcast information on typhoon information to vessels in harbors/ports and under way.
Broadcast information on typhoon information to vessels in harbors/ports and under way.
7:00 Inform internal divisions of the operating conditions of vessels steaming in the Indian Ocean or the Persian Gulf. 19:00 Watch coming on apprised of current situation.
8:00 Watch coming on apprised of current situation. 20:00  
9:00   21:00  
10:00   22:00 Video conference with the Weathernews. Confirm observation of vessels than need warning.
11:00   23:00  

Gathering Information
Gathering Information

Watch coming on apprised of current situation
Watch coming on apprised of current situation


SOSC from the Captain's point of view
The MOL Dominance, which serves routes linking Japan, Southeast Asia, and China, always runs the possibility of encountering typhoons, especially during the summer. SOSC is very helpful because vessels get weather and ocean condition information from SOSC four times a day, but if a typhoon is approaching, information is supplied more frequently if necessary, and in advance of the actual path of the storm, so the vessel can take evasive maneuvers.

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Confirmatino System between Vessels and Shore Helps Avoid Danger

Pirate Attack!

Developing tropical depression

Earthquake alert Tsunami warning

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